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Create a System Information Report

MSINFO32 provides a comprehensive overview of your hardware, system components, and software environment, supplying our support team with valuable troubleshooting information. Follow these steps to generate a system information report and share it with us:

Note

We only provide support to customers who have purchased directly from us. Please contact your retailer for assistance.

How to Create a System Information Report?

  • Press the keyboard shortcut [Windows] + [R], then type msinfo32 in the pop-up window and press Enter.

  • The System Information report will load. Click once on the System Summary item in the top-left corner.

  • Select File -> Save:

  • Choose a folder and click Save:

  • Close the System Information program.

  • Please send us the log file via our ticket system.