Create a System Information Report¶
MSINFO32 provides a comprehensive overview of your hardware, system components, and software environment, supplying our support team with valuable troubleshooting information. Follow these steps to generate a system information report and share it with us:
Note
We only provide support to customers who have purchased directly from us. Please contact your retailer for assistance.
How to Create a System Information Report?¶
-
Press the keyboard shortcut
[Windows]
+[R]
, then typemsinfo32
in the pop-up window and press Enter. -
The System Information report will load. Click once on the
System Summary
item in the top-left corner.
- Select
File
->Save
:
- Choose a folder and click
Save
:
-
Close the System Information program.
-
Please send us the log file via our ticket system.